Community Pharmacist Consultation Service (CPSC)

The NHS Community Pharmacist Consultation Service (CPCS) is a new service which has been launched to ease pressure on GP appointments, 111 and emergency departments as well as providing patients with treatment closer to their homes. The service is set up so that GP surgery can refer you to a local pharmacy who offer this service and you will receive a call back from them within 24hours to discuss your concerns/offered an appointment to see someone. Referrals are made via the reception team who will ask you to briefly give them some information about your reason for an appointment, and should you fit the criteria for referral, they will book you in for a call back from the participating pharmacist . In this area they are The Elms, Questmoor, Tesco and Boots Pharmacy.

Your local pharmacy is able to help with the following conditions:
Allergic reactions

  • Bites or stings, insect or spider
  • Diarrhoea
  • Headache
  • Nasal congestion
  • Sore throat
  • Vomiting
  • Lower back pain
  • Vaginal discharge/itch/soreness
  • Hearing problems or blocked ear
  • Constipation

As well as many more minor illness conditions.

More information can be found on the NHS website: NHS England » NHS Community Pharmacist Consultation Service (CPCS) – integrating pharmacy into urgent care