Category Archives: Uncategorized

FLU VACCINATIONS, it’s not too late……

It’s not too late to get your flu vaccination

All patients over the age of 65 and those under 65 in the  “at risk groups” including those patients with asthma, diabetes, chronic heart disease, renal disease, respiratory problems and carers will be offered vaccinations against seasonal flu.  We have been advised by the Health Protection Agency that all pregnant women should be immunised.

Call the Surgery on 01707 871980 to book an appointment with Julie our Healthcare Assistant

The Wellbeing Service……..

The Wellbeing Service offers psychological help and practical support for people experiencing a wide range of very common mental health problems such as worry, low mood, insomnia and stress. We also provide support for carers and people who are struggling with the reality of living with long term physical health conditions. Our service can provide help too if you are experiencing anxiety or low mood during or after pregnancy.

Many of the options that we offer are based on cognitive behaviour therapy (CBT) which has shown through research to be a highly effective psychological therapy for people experiencing anxiety or depression. CBT involves looking at the way you think and your ways of coping in order to identify changes that you can make that may help you to feel better.

We deliver treatment in a variety of ways to ensure we can support those needing help as flexibly as possible. Interventions include guided self-help using self-help materials, facilitated Computerised CBT programs, skills based workshops and individual sessions.

If you feel that you would benefit from the service, you are over 16 years and are registered with a GP in Hertfordshire, please make a self-referral by calling the team on 0300 777 0707 or completing a referral form online at

Alternatively you can discuss this further with your GP.

Once you a make contact with the team we aim to be in contact within a few days to book your initial assessment appointment.  At this assessment appointment you will be able to discuss your problems in more detail and reach a decision about which form of treatment may be most suitable for you.

Safe & Well Project….

The Safe & Well visit project is a joint initiative run by the County Councils Fire and Rescue Service and Public Health department and is being piloted in Hertsmere.

Fire crews from Potters Bar and Borehamwood have now been trained to give advice to vulnerable residents on a range of health issues, such as loneliness keeping a home warm, eating and drinking properly and avoiding falls.

If you would like a free Safe and Well visit (which includes a home fire safety check) for you or someone you know please visit

Electronic Prescription Service……


The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines from.

What it means for you?

Less time and money spent visiting the GP surgery and pharmacy:

  • No need to visit your GP practice just to collect a paper prescription as they are sent electronically.
  • If there is a problem with your prescription, your GP can cancel and replace the prescription electronically, so you won’t have to return to your GP practice to collect another one.
  • Your dispenser can prepare your repeat prescription in advance so it is ready for when you arrive.

More convenience and choice:

  • Choose where your prescriptions are sent, whether near your home, where you shop or where you work. This is flexible and can be changed at any time, just let your pharmacy know.
  • If your GP offers telephone consultations, there’s no need to leave the house just to collect your prescription as it will be sent electronically to your chosen pharmacy.
  • No need to send stamped addressed envelopes as prescriptions are sent electronically.

Improved safety:

  • Electronic prescriptions cannot be lost so you won’t have to spend time trying to find them or asking the surgery to issue another paper prescription.
  • Electronic prescriptions are more accurate which will reduce the risk of receiving the wrong medication

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. Ask any pharmacy that offers EPS to add your nomination for you. You don’t need a computer to do this.

All Chemists in Potters Bar have this service available.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP during your appointment. If you want to change or cancel your nomination speak to your pharmacist. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

If this is of interest to you

Please advise your Pharmacy that you wish them to be your nominated Pharmacist for EPS

For more information visit:

Carers Information

Carers Coffee Mornings

Carers coffee mornings are held regularly at St Johns HQ, The Walk. There is no need to book, just turn up! The next coffee mornings will be on:

  • Friday 7th April 2017
  • Friday 2nd June 2017
  • Friday 4th August 2016
  • Friday 6th October 2017
  • Friday 1st December 2017


Carers in Herts

Carers in Herts re running many Courses and Workshops during the year.  We realise most of these are not local to Potters Bar, however the “Caring in Confidence” Course and “Dementia Carer “Forums are being held at the Wyllotts Theatre, Darkes Lane.

For details of these and other Courses and Workshops available, please speak to Lynn, Carers Champion.  Please note Carers in Herts can help with alternative care costs and transport should you require it.

Patient Transport to and from Hospitals

If you need help with getting to your healthcare appointment then you should call Patient Transport Services. The contact number for booking non-emergency patient transport (PTS) is 0300 303 2101. Transport may be available to you depending on:

  • Your medical condition
  • Your mobility
  • Your support needs

This will be assessed by PTS and the GP’s have no control/input into this.

For transport to NHS Hospitals or clinics in Bedfordshire and Hertfordshire:

Patients will be assessed and accessible transport will be booked for those patients whose medical need or mobility means that they cannot travel by any other means (including family and friends, taxi or voluntary car se

For transport to hospitals or clinics outside Hertfordshire and Bedfordshire: 

Call handlers will provide advice and assistance for these journeys.

Patients should have their NHS number to hand when they book a journey.  You can find this on your appointment letters.

 Patients who are not eligible

If you are not eligible the patient transport service will advise on alternative door-to-door transport options, such as the voluntary car scheme. There is usually a charge for this transport.



Healthy & Active in Herts

Healthy and Active in Herts is a new £1m programme targeting the most deprived and least active areas of Hertfordshire. It is a three year project delivered in collaboration by Herts Sports Partnership, Broxbourne Borough Council, Watford Football Club Sport and Education Trust, Hertsmere Leisure and Mind.


The project aims to target inactive adults with risk factors for cardiovascular disease and moderate mental health issues and support them to become physically active and improve their lifestyle.

What will the project offer?

The Get Active Specialists use an evidence based approach through use of a brief intervention using motivational interviewing and applying behaviour change theory. This approach helps to support individuals to make positive lifestyle choices to increase their physical activity levels as the Get Active Specialist support individuals to review their current levels of activity, interests, motivations, confidence levels, and then help them to set realistic goals and an action plan. From these action plans clients are them signposted or referred onto physical activity / sports providers as part of their next steps and goal setting. 

How to access the project

GP’s can refer eligible patients to the service. You can be referred if you are an adult (aged 16 years and over) with one or more risk factors for cardiovascular disease and live in Hertsmere.

If you would like to be referred please speak to your GP to see if you are eligible.

Shingles Vaccinations….

Shingles is an infection of a nerve and the area of skin supplied by the nerve. It is caused by a virus called the varicella-zoster virus. It is the same virus that causes chickenpox. Anyone who has had chickenpox in the past may develop shingles. Shingles is sometimes called herpes zoster. About 1 in 5 people have shingles at some time in their life. It can occur at any age, but it is most common in people over the age of 50.

There is now a vaccine which can help protect against the varicella-zoster virus and has been shown in large studies to be effective in reducing the risk of older people developing shingles. The vaccine has been shown to be safe with very few side-effects.

The current vaccination program has been rolling out since 2013 and this year extends to those who are aged 70, 71, 72, 78 or 79 on 1st September 2015. If you are eligible please contact the surgery and make an appointment for your vaccination.

Information for New University Entrants. Meningitis & Septicaemia ….

You may have heard of MenC and MenB as causes of Meningitis & Septicaemia – now there’s and increase in MenW infection as well.

  • Meningitis and septicaemia can kill very quickly
  • Cases caused by meningococcal W (MenW) bacteria are increasing in the UK
  • All age groups are being affected but teenagers and young adults have a higher risk of meningococcal disease
  • A vaccination programme is being introduced to provide added protection against MenW and to reduce the spread of the disease to others
  • The MenACWY vaccine that will be used will protect against 4 meningococcal groups (A, C, W and Y) is available from August 2015
  • Even if you have already had a MenC vaccine you should have the MenACWY vaccine
  • You’re in a high risk group, so make sure you don’t miss out on your vaccination
  • If you are starting university in 2015, go to your GP to get the vaccination before you go but if you miss out register with a GP at uni and get the vaccination there