Category Archives: Uncategorized

Covid Boosters

We await further information regarding cohorts and eligibility . Following the success of Hertsmere practice staff combining to offer all our eligible patients a vaccination this next vaccine will be given at Allum Hall- Borehamwood. We await further information regarding which cohorts will be eligible first and as soon as this is known we will contact our patients as they become eligible to make an appointment.

There is no need to contact the surgery regarding this.

Support for Young Parents

Lifelong Links aims to find people who can support you and your children. These may include family members, friends, former foster carers or teachers.

A Lifelong Links Coordinator will:

✓ Learn about the people important to you
✓ See if they can find these people
✓ Arrange a meeting for these people to come together to work out how they can support you

How can they support you:
✓ Cooking
✓ Messages and calls
✓ Advice
✓ Childcare
✓ Shopping
✓ Housework

Support Groups:
✓ Meeting other young parents
✓ Support each other
✓ Access information about support services e.g. benefit advice or childcare

If you would like to find out more, contact your Personal Adviser or Social Worker or call the Family Group Conference Service on 01992 588345.

Restricted Access To The Building Continuing

As a surgery, we have a responsibility to look after the vulnerable and sick patients that need to visit us. We also need to protect our staff for their own safety and to maintain services to our patients.

The practice along with our Potters Bar colleagues will continue to operate with restricted access to the building, social distancing measures will remain in place, and you will need to wear a face mask when visiting us ( unless exempt).

The practice remains open for tel calls from 08:00 – 18:30 Mon-Friday . The building for prearranged access is open until 18:00

We continue to operate a telephone triage system. Any face to face appointments will be given by a clinician.

Receptionists are working to protocols set out by the partners in order to keep the practices operating as efficiently as possible and we ask that you respect that when you call to access care.

We will continue to review the situation and will adapt when appropriate and safe for our vulnerable patients to do so.

In the meantime, more information can be found regarding restrictions for GP Practices on www.hertsvalleysccg.nhs.uk/news/articles/patients-still-required-wear-face-coverings-gp-practices-and-other-healthcare-settings-after-covid-19-restrictions-ease

Thank you for your continued understanding

Highview Partners

From 19th July

Dear Patients

Mask wearing will become optional from 19th July 2021 as per government guidelines announced recently.

We must stress however that the same guidance suggests caution and recommends ongoing wearing of masks in closed spaces, small areas and where vulnerable people will be present.

As you will often be in close proximity to our clinicians, surgery’s staff and other patients when you come to us, we will continue to ask patients to wear masks on our premises until further notice. This is to minimise disruption to our service and ensure those most vulnerable are still protected when accessing care.

Many thanks
Highview

NHS National Data Opt Out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her

Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters, on the NHS app or by phoning NHS digital on 0300 303 5678.

Access to GP Practices from 17th May 2021

You may have seen on the news that from Monday 17th May, doors at GP practices are ‘re-opening’.

As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them. This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before vaccinations was widespread.

GP practices are now being encouraged to offer patients a choice of whether they would like a remote or face to face consultation. However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe. As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing. We are facing unprecedented demands for our services and will need to continue to adjust how we use our clinicians’ time to best support our patients- particularly those who need us the most.

We will keep you updated as soon as we are clear about how we can re-open our reception areas safety.

Thank you for your support.