Our aim at Highview Medical Centre is to provide a high standard of care in all areas of family medicine and to provide time in consultations for patients to talk and discuss any aspects of their treatment or care in an attractive environment. Highview Medical Centre is located at The Elms on the High Street in Potters Bar, our purpose built modern building is equipped with a lift giving wheelchair access throughout the premises and has a loop for the hearing impaired. We have a large team of 9 doctors, 3 nurses and our Nurse Prescriber. We offer a full range of medical services, special interest clinics and private health medicals for Employers/Insurance agencies etc.
We are working collaboratively with neighbouring practices as part of a Primary Care Network to provide additional appointments. These appointments will be available on weekdays up until 8pm and on Saturdays from 9am to 5pm with a variety of clinicians including GPs.
Our flexible booking system allows you to pre-book appointments up to 2 weeks in advance and on the day over the telephone, or using our online booking system you can also book from 8pm the night before. With our online service you can request repeat prescriptions and view coded details of your medical records, including test results, allergies & immunisations.
We have a friendly established reception team who will deal with your calls and queries in a courteous manner at all times and are mindful of confidentiality. Additionally some of our receptionist have a ‘lead’ in particular areas such as our Carers Champion who attends regular meetings and helps the GP’s to identify carers and offer support where needed.
Our Patient Participation Group (PPG) are actively engaged in the running of the Surgery and they meet regularly with the Practice Manager and Staff to discuss ideas for the Practice and they warmly welcome new members. However the Practice does have a right to refuse an individual if it considers it is in the best interest of the individual or the practice.