Monthly Archives: July 2021

Restricted Access To The Building Continuing

As a surgery, we have a responsibility to look after the vulnerable and sick patients that need to visit us. We also need to protect our staff for their own safety and to maintain services to our patients.

The practice along with our Potters Bar colleagues will continue to operate with restricted access to the building, social distancing measures will remain in place, and you will need to wear a face mask when visiting us ( unless exempt).

The practice remains open for tel calls from 08:00 – 18:30 Mon-Friday . The building for prearranged access is open until 18:00

We continue to operate a telephone triage system. Any face to face appointments will be given by a clinician.

Receptionists are working to protocols set out by the partners in order to keep the practices operating as efficiently as possible and we ask that you respect that when you call to access care.

We will continue to review the situation and will adapt when appropriate and safe for our vulnerable patients to do so.

In the meantime, more information can be found regarding restrictions for GP Practices on www.hertsvalleysccg.nhs.uk/news/articles/patients-still-required-wear-face-coverings-gp-practices-and-other-healthcare-settings-after-covid-19-restrictions-ease

Thank you for your continued understanding

Highview Partners

From 19th July

Dear Patients

Mask wearing will become optional from 19th July 2021 as per government guidelines announced recently.

We must stress however that the same guidance suggests caution and recommends ongoing wearing of masks in closed spaces, small areas and where vulnerable people will be present.

As you will often be in close proximity to our clinicians, surgery’s staff and other patients when you come to us, we will continue to ask patients to wear masks on our premises until further notice. This is to minimise disruption to our service and ensure those most vulnerable are still protected when accessing care.

Many thanks
Highview

NHS