Highview Surgery
Appointments: 01707 871 980 
Enquiries/Results: 01707 871982
Fax: 01707 871999
Emergency When Closed: 111
NHS Direct (for advice only): 0845 4647
CQC Registered

Adults

Carers

Highview CarersCarers play an increasingly important role in the provision of health and social care and we want to help you as much as possible to obtain the support you need. Carers will be put in touch with Carers in Hertfordshire and other relevant organisations.

All registered carers can pre-book appointments for themselves and the person they look after. If you are a carer please make sure that you collect a carers pack from reception and let us know the details of the person you care for so your records can be marked accordingly.  

Find more information at Carers in Hertfordshire website.

Courses for Carers

There are currently no courses available. 

Kool Carers

Young Carers are children and young people between 9-18 years who help care for family members who may be ill, have a physical or mental disability, or drug or alcohol problem.

Certificates for Absences from Work

Period off Work

Certificate

1 - 3 days

No certificate or a private certificate signed by a doctor; fee payable for the latter.

4-6 days (including weekends)

SC1 (Self-certificate) completed by patient, or private certificate signed by a doctor; fee payable for the latter.

7 days - 28 weeks

Fitness to work certificate certifying inability to work signed by a doctor; no fee.

28 weeks or more

as above

Counselling

Counselling has been described as the art of listening constructively. Most counsellors do not aim to influence their clients in a particular direction, but to help them explore the options open to them.

Counselling provides an opportunity for a client to work towards living a more satisfying and resourceful way. It can be used to help a wide range of problems including:  trauma, stress, depression, eating disorders and relationship issues.

Counselling can be arranged via doctor's referral with a qualified professional and sessions are held on a Wednesday and Friday afternoon at the surgery.

 

Useful Contacts:

Mental Health.Org www.mentalhealth.org.uk
NHS www.nhs.uk
Relate.Org www.relate.org.uk
Young Minds - for information and help for young people's mental health www.youngminds.org.uk

Mood Scope www.moodscope.com
Mood Gym - Free self help 'CBT' for those suffering from depression and anxiety www.moodgym.anu.edu.au
Living Life to the Full - Free self help for anyone with any form of stress, depression or anxiety www.livinglifetothefull.com
Youth Health Talk - A website about young people'€™s real life experiences of health and lifestyle. www.youthhealthtalk.org
Papyrus UK - For the prevention of young suicide www.papyrus-uk.org
Uni and U - For support of students with problems at University www.uniandu.org.uk
Big White Wall - £2 per week for on-line support from other people with mental health issues and trained helpers. Free in some areas. www.bigwhitewall.com
Anxiety Uk - Information and help on anxiety. www.anxietyuk.org.uk
Counselling Directorywww.counselling-directory.org.uk

Fees for non-NHS Work

The National Health Service provides most health care to most people free of charge, but there are some exceptions:  prescription charges have existed since 1951, and there are a number of other services for which fees are charged. 

Sometimes the charge is made to cover some of the cost of treatment, for example, dental fees. In other cases it is because the service is not covered by the NHS, for example, medical reports for insurance companies, claim forms for referral for private care and other letters and forms which require the doctor to review the patient’s medical records.

Download our List of Fees.

Minor Surgery

Surgical procedures can be carried out at the surgery for minor problems or injuries that are not considered life-threatening or hazardous. Prior approval has to be obtained from the PCT before we carry out a minor surgical procedure in the practice. Dr Morganti provides this service.

Patients aged 75 years and over

If you are aged 75 years or over you should be seen by a member of the practice team, ie a doctor, health visitor, practice nurse or district nurse annually. This can be done at the surgery if you are well enough to attend. If you are housebound, a home visit can be arranged. Please ask at reception for details.

Travel Vaccinations

If you are going overseas on holiday or business be sure to check on vaccination requirements. Our team of nurses are available to advise when these should be done. 

Please visit Fit for Travel website for more useful information.

Some travel vaccinations are not provided by the NHS and are subject to private fees - please check with the nurse prior to travel to find out which vaccinations are required and the cost.

Before travelling overseas, it is important to be aware of the possible health risks and how to prevent problems, or minimise the chances of them occurring. Most importantly, you should know:

  • whether there are any specific health risks in the country you are travelling to for which you need to take precautions - for example, malaria
  • how to avoid becoming ill when you are abroad
  • what to do if you do become ill when you are abroad
  • how to get emergency medical treatment when you are abroad

If you are travelling abroad you will need to start thinking about your travel vaccinations 4-6 weeks before you're due to leave as some vaccinations can take time to become effective.

For more information please visit the websites below:

External Websites:

Travel Illnesses and Vaccinations - NHS Choices

Fit for Travel

Travel Health

FCO Travel Advice

MASTA 

Videos from NHS Choices:

A simple guide to health precautions when travelling abroad, including vaccinations, taking condoms and a first aid kit, and being careful about drinking water.

 

Malaria is a parasitic infection spread by mosquitoes. This video explains out how the infection attacks different areas of the body and what you can do to avoid getting the disease in the first place.

 

In the UK, 2,000 people a year die from malignant melanoma, and it's increasing. See an expert and real people talk about how to stay safe in the sun.

Seasonal Flu Clinics

Any patients over the age of 65 and those under 65 in the “at risk groups” will be offered the seasonal flu vaccination.  We also advise all patients over the age of 65 to be vaccinated against pneumonia and this can be done at the same time as your seasonal flu vaccination.

Well Person Check

The doctors at Highview believe every patient should be seen at least once every three years for a general health check.

If you have not been to the doctor for some time please make an appointment to see the practice nurse for a well woman or well man check.

Alternatively, make an appointment to see a doctor to discuss any health issue you may have.